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Senior Windows Server Hosting Engineer

Basic Job Information

Job Category : IT & Telecommunication > System Engineer
Job Level : Mid Level
No. of Vacancy/s : 1 ]
Employment Type : Full Time/Part Type
Job Location : Putali Sadak, Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : June 15, 2022

Job Specification

Education Level : Other
Experience Required : More than 4 years

Your Role

  • Responsible for supporting Windows Servers, Citrix and VMware infrastructure globally
  • Basics of PowerShell
  • Experience in automating repetitive tasks
  • Hands-on experience with migrations using an automated approach (knowledge of considerations before migration)
  • Understanding of processing of API-based web requests using PowerShell, along with cloud automation (preference for regular cloud shell users)
  • Provide technical hands-on support at a L2 level for incident and request management including resolution of escalated incidents, problems or changes from L1 support.
  • Responsible for Problem management and root cause analysis for repeated incidents or outages.
  • Responsible demand scoping on small to medium projects arising from IT improvements or Business driven demand.
  • Execute the delivery of IT improvements or approved Business driven demand.
  • Create and maintain documentation relating to processes, wikis and knowledge-based articles.
  • Participate in audit readiness and remediation tasks including representing IT topics where required.
  • Responsible for implementing changes according to global change management process including ensuring Global Qualification process is followed.
  • Management and updating of configuration items for supported devices.
  • Coordinate and execute schedule maintenance windows to ensure systems are maintained and updated regularly to align with Global process.
  • Handles standard windows & VMware engineer duties and recommends, innovative and automated approaches wherever possible for infrastructure tasks.
  • Responsible to provide support on-call, out of office hours including emergencies and routine maintenance windows.

Who you are

  • 5 + Years prior experience in an IT support position.
  • Strong working knowledge of PowerShell scripting
  • Excellent knowledge on various Windows server OS versions and enterprise intel hardware (HP/Dell/IBM/Cisco).
  • Excellent knowledge of server administration, Patch Management & OS specific debugging tool – Solarwinds Patch Management an advantage.
  • Good understanding of server technologies such as Active Directory Services, WSUS, DNS and performance tools.
  • Excellent experience in an operational support role using virtualization products such as VMware vSphere.
  • Ability to work and collaborate in a team environment.
  • Strong analytical & troubleshooting skills.
  • Excellent interpersonal and communication skills.
  • Good understanding of ITIL processes and tools.

Other Facilities:

  • Attractive salary based on experience and qualifications
  • A secure long-term role
  • Paid annual leave and sick leave
  • An environment that values continuous learning and development

Apply Now:

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